Delivery and Returns

Delivery

ORDERS OVER €150 QUALIFY FOR FREE SHIPPING

Ready-made products:

under €150

• Ireland:‍ ‍

[2-3 days] DPD €10.50

[2-5 days] AnPost €9.00

• Northern Ireland:‍ ‍

[3-7 days] AnPost €13.00

• UK:‍ ‍

[3-7 days] AnPost €17.00

• Poland: ‍ ‍

[5-10 days] DPD €20.00

• Germany: ‍ ‍

[5-10 days] DPD €20.00

• Italy: ‍ ‍

[5-10 days] DPD €20.00

• Spain: ‍ ‍

[5-10 days] DPD €20.00

• Austria: ‍ ‍

[5-10 days] DPD €20.00

• Belgium: ‍ ‍

[5-10 days] DPD €20.00

• Czechia: ‍ ‍

[5-10 days] DPD €20.00

• Denmark: ‍ ‍

[5-10 days] DPD €20.00

• Hungary: ‍ ‍

[5-10 days] DPD €20.00

• Slovakia: ‍ ‍

[5-10 days] DPD €20.00

• Slovenia: ‍ ‍

[5-10 days] DPD €20.00

• Sweden: ‍ ‍

[5-10 days] DPD €20.00

• Portugal: ‍ ‍

[5-10 days] DPD €20.00

• USA: ‍ ‍

[7-21 days] Fedex €50.00

• International: ‍ ‍

[7-21 days] Contact me for individual pricing

Shipping Risk:

• Risk passes to client upon delivery

• Client responsible for correct address and customs fees

Lost Items:

• Assistance with courier claims provided but not liable for lost shipments

Returns

1. Non-Custom Items

• 14-day return period applies

• Items must be returned in original condition

• Return shipping paid by client

2. Custom & Commissioned Items

• Non-refundable and non-returnable once work has begun

• Only refundable if faulty or damaged

3. Deposits

• Non-refundable

• Covers time and materials

4. Faulty Items

• Report within 48 hours with photos

• Repair, replacement, or refund offered if approved

5. Shipping Damage

• Items carefully packaged

Report damages promptly; claims require cooperation with shipping provider