Delivery and Returns

Delivery

Ready-made products:

Ireland: [2-3 days] DPD €10.50

[2-5 days] AnPost €9.00

Poland: [5-10 days] DPD €20.00

International: [7-21 days] Contact me for individual pricing

Shipping Risk:

• Risk passes to client upon delivery

• Client responsible for correct address and customs fees

Lost Items:

• Assistance with courier claims provided but not liable for lost shipments

Returns

1. Non-Custom Items

• 14-day return period applies

• Items must be returned in original condition

• Return shipping paid by client

2. Custom & Commissioned Items

• Non-refundable and non-returnable once work has begun

• Only refundable if faulty or damaged

3. Deposits

• Non-refundable

• Covers time and materials

4. Faulty Items

• Report within 48 hours with photos

• Repair, replacement, or refund offered if approved

5. Shipping Damage

• Items carefully packaged

Report damages promptly; claims require cooperation with shipping provider